Tire Library Help Center
Find answers, learn how to use Tire Library, and get the most out of your subscription.
- API keys Create, use, and revoke API keys for system integrations (API Monthly plan).
- Manage your subscription Upgrade, downgrade, cancel, or update payment via the Stripe billing portal.
- Manage your team Invite, edit, and remove team members (Enterprise plan).
- Reset your password How to reset your Tire Library password when you've forgotten it.
- Update your account details Change your name, email, or timezone.
- Update company details Change your company name, contact email, description, or logo.
- Update payment method Add, change, or remove a card via the Stripe billing portal.
- Verify your email How email verification works and what to do if the link doesn't arrive.
- Compare tires Add tires to a compare list, view them side-by-side, and export as CSV.
- Favorite filters Save a complete filter set under a name to re-run later.
- Favorite tires Star a tire to add it to your favorites list.
- Favorite vehicles Star a vehicle fitment to add it to your favorites.
- Accepting an invitation How to join a Tire Library company when someone invites you by email.
- Getting started with Tire Library How to create an account, verify your email, and choose a plan.
- Subscription plans Basic, Enterprise, and API plan comparison.
- Scan a tire barcode Use your phone camera to scan the DOT code on a tire.
- Browse rebates Find manufacturer rebates by status, date range, and sort order.
- Read a rebate What every section of a rebate detail page means.
- Subscription plans Compare Basic, Enterprise, and API plans.
- Tire terminology glossary Plain-English definitions for tire and automotive terms.
- Browse the catalog How to navigate the tire catalog, apply filters, and sort results.
- Filter the catalog Every facet in the catalog filter sidebar, explained.
- Read a tire detail page Sections of the tire detail page and how to use each.
- Search by size Find tires using dimensional attributes: width, aspect ratio, rim size.
- Tire size formats How to read and enter metric, imperial, and compact tire sizes.
- Tire specs glossary What every spec on a Tire Library detail page means.
- Browser shows stale content The page looks old, changes don't appear, buttons don't react.
- Can't log in Login fails, password wrong, or "verify your email" loop.
- Common error messages What every error message means and where to go for help.
- Emails not arriving Password reset, verification, or invitation emails don't show up.
- Hit a paywall "No active subscription found" — how to start or renew a subscription.
- Rate limited or slow "Too many requests" errors or slow page loads.
- Search returns no results Catalog search or filter combination returns zero tires.
- Find tires for my vehicle Use Year, Make, Model, Trim to find tires that fit your vehicle.
- No fitments found for my vehicle What to do when your specific Year/Make/Model/Trim isn't in the catalog.
Can't find what you're looking for?
Email us and a real person will reply within one business day.
tmarley@tireweb.com