Update your payment method

Tire Library never stores card numbers. All cards are kept by Stripe, and you update them through the Stripe customer portal.

Steps

  1. Go to Billing.
  2. Click Manage Subscription and Invoices.
  3. In the Stripe portal, choose Update payment method.
  4. Add a new card. You can also delete old cards here.
  5. Stripe returns you to Tire Library automatically.

The Payment Method and Payment Last 4 Digits fields on the Billing page refresh on your next visit.

What we display

The Billing page shows:

  • Payment Method type — e.g. Visa, Mastercard, Amex
  • Payment Last 4 Digits — e.g. •••• 4242
  • Trial End date (if you are on a trial)

These update automatically when your card changes.

Troubleshooting

The new card isn't showing on Billing

  • Wait ~30 seconds — Stripe webhook delivery is not instantaneous.
  • Sign out and back in to force a refresh.
  • Confirm the card was added successfully in the Stripe portal (you should see a green confirmation).

Card is being declined

Stripe will retry according to Smart Retries. Check your email for the Stripe decline notice which includes the reason. Most common causes:

  • Insufficient funds
  • Card flagged by your bank for online purchases (call your bank)
  • Postal-code mismatch

If a card keeps being declined, contact your bank or use a different card.