Manage your subscription

All subscription management (change plan, cancel, view invoices, update card) happens in the Stripe customer portal — Tire Library does not store card details.

Open the billing portal

  1. Go to Billing.
  2. Click Manage Subscription and Invoices.
  3. You'll be redirected to billing.stripe.com.

You need the Can manage billing permission to open the portal. By default only the company owner has it. An Enterprise admin can grant it to others from Settings → Team.

Common actions

Update your card / payment method

Open the Stripe portal → Update payment method → enter new card. Returns to Tire Library automatically.

Switch plans (upgrade / downgrade)

Open the Stripe portal → Update subscription → choose Basic Monthly, Basic Yearly, Enterprise, or API Monthly ($250/mo, adds REST API access). Proration is handled by Stripe automatically.

Cancel

Open the Stripe portal → Cancel subscription. Access continues until the end of the current billing period. You can reactivate any time before then.

View invoices / receipts

Open the Stripe portal → Invoice history. Each invoice has a Download PDF button.

What if my subscription is on a free plan?

The Stripe portal is not available because no payment method is on file. To upgrade to a paid plan, use the Choose a plan picker at the bottom of the Billing page.

Troubleshooting

Portal button is disabled

You don't have Can manage billing. Ask a company admin with billing permissions to either grant it or perform the action for you.

Stripe portal opens then closes immediately

Most often a cookie or popup-blocker issue. Try an incognito/private window. If the problem persists, escalate to support.

"No active subscription found" when browsing tires

This is the paywall — see the troubleshooting guide for how to lift it.